VividCo provides Data Analytics and Decision Science solutions and services to global customers. While carrying out our business operations, we take utmost care and due diligence to ensure that the privacy aspects of every individual who interacts with us, as well as our solutions and services, are taken care of, by design and by default, in alignment with all applicable laws and regulations.
There are a few avenues and ways where personal information is collected and used by VividCo for fair and legal business purposes. The sections below explain what personal data we collect and what we do with it. It also explains how the rights of every individual whose personal information we are dealing with are effectively protected and fulfilled.
Please review the Privacy Statement before you share any personal information with us. By using the website further and providing us with your personal information, you are demonstrating your understanding and acknowledgment of our Privacy Statement. In accordance with applicable laws and regulations, we will be seeking your consent on the collection and usage of data in specific contexts, as required.
Our Commitment to Privacy Acts and Regulations
We, as an organization, are committed to the adoption of standards, frameworks, and good practices to enhance our Data protection framework and compliance. We are committed towards the applicable Privacy acts and regulations of the countries and regions where we conduct our business and offer our Solutions & Services, including the European Union (EU) regulation, GDPR. We have also established strong Information Security and Data Protection frameworks within our business operations, including a strong Information Security Management System certified towards ISO/IEC 27001 framework.
As part of our continual improvement and our focus on continued compliance with applicable statutes and regulations, our Privacy Statement could be reviewed and updated to make our practices toward privacy better and stronger.
If you have any questions, contact us at admin@vividco.com.
What Personal Information Do We Collect?
The term “Personal Information” or “Personally Identifiable Information (PII)” means any information, whether recorded in a material form or not, when put together with other information, would directly and certainly identify an individual. “Personal data” refers to all types of personal information.
The data we collect depends on the context of your interactions with VividCo and the choices you make, including your privacy settings and the products and features you use. You have choices when it comes to the services you use and the data you share. When we ask you to provide personal data, you can decline.
Our Role as a Data Controller
- As part of our Marketing and Sales process, to market and sell our Solutions and Services.
- During your visit to our website, either through designated web-forms or through automated means such as cookies.
- As a part of the Visitor management processes in our office facilities.
- VividCo website collects only web browser and operating details that are picked up on Google Analytics.
- We also collect and process personal information as a part of our internal processes such as HR and Payroll, and the policies and controls governing the same are established internally within the organization.
Our Role as a Data Processor
- VividCo provides Data Analytics and Decision Science solutions to our global customers. Though VividCo does not engage individuals directly nor collect personal information directly from them in this process, some personal information is collected by our solutions and processed. Such processing is carried out entirely on behalf of our customers.
- VividCo acts as a Data Processor of Personal information, to the extent of, and strictly bound and governed by the specific Statement of Work (SOW) and Data Processing Agreement (DPA) with our customers.
Cookies
We use cookies to store information such as user preferences and session information. It helps us to record your login and activity on our website, improve security, and provide better services when you re-visit our website.
Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie, or you can change your settings to refuse to accept some or all cookies. However, please note that if you change your browser settings to block essential cookies, you may not be able to access parts of our website.
For more information, please read our Cookie Policy.
Children’s Privacy
VividCo does not provide services or offer solutions to, nor engage, or recruit/employ children under the age of 18. Hence, as a Data Controller, there are no avenues where VividCo collects or processes the personal data of persons below 18.
By default, even as a Data Processor, we do not receive and/or process personal data of children below 18 from our customers. If we discover that we have received any personal information from/about a child under the age of 18 in violation of this policy, we will remove the information. If you believe we have received any information from or about anyone under the age of 18, please e-mail us at admin@vividco.com.
How Do We Collect Your Personal Information?
- Your personal data collected through our web forms will be used only for the designated purposes for which it was collected and for purposes for which your consent was taken.
- The technical and related user-end data collected will be used for purposes such as ensuring customized and optimum presentation and performance of our website, monitoring system performance, troubleshooting, and support purposes.
- The data collected for recruitment purposes will only be used for the processes related to recruitment, as per the consent received from you, and in accordance with applicable laws and regulations.
Marketing
Personal information collected for Marketing and Sales purposes will be used only for legitimate business purposes, in compliance with the applicable laws and regulations. VividCo may, from time to time, send e-mails regarding our products and services to users who have registered their interest with us.
Data Storage, Transfer & Retention
VividCo takes data security, including that of personal data, very seriously. A robust Information Security Management System (ISMS) is established within VividCo that governs the systems and practices. This ISMS is established and managed in alignment with global best practices and certified towards ISO/IEC 27001:2013 standard.
The data might be stored and/or transferred within or outside the region of collection to fulfill the agreed and lawful processing. However, any transfer of data outside the region of data subjects will be done in compliance with the applicable Privacy acts and regulations.
Disclosure of Personal Information with Third Parties
- We may disclose personal information to affiliates, group companies, and/or third parties strictly on confidential terms.
- We may disclose such information to comply with legal obligations or to investigate fraudulent or illegal activities.
- Some personal data may also be shared with designated service providers for specific purposes such as marketing services, recruitment, and analytics.
Users’ Data Rights and Choices
Users may have rights such as obtaining a copy of their personal data, requesting rectification or erasure, and restricting or withdrawing consent for processing. For any such requests, please contact us at admin@vividco.com.
Contact Us
If you have any questions regarding our data privacy practices or need to report a complaint, please contact us at admin@vividco.com or write to us at:
Attn: Data Protection Officer (DPO)8th Floor, Tower A, IWF Campus,
Whitefield Main Rd, B Narayanapura,
Mahadevapura, Bengaluru, Karnataka, India – 560048